Privacy Policy

This Privacy Policy explains how Doctor Glass Swindon (“we”, “us”, “our”) collects and uses your personal information when you use this website or contact us. We are the “data controller” for the information you provide.

Information we collect

We only collect information you choose to give us, which may include:

• Your name;
• Your email address;
• Your telephone number;
• Any details you include in your message or enquiry.

This information is collected when you complete the contact form, email us, call us or message us on WhatsApp.

How we use your information

We use your information to:

• Respond to your enquiry and provide a quotation;
• Arrange and carry out work you have asked us to do;
• Keep records relating to our services and your enquiry.

Our lawful basis for processing is to take steps at your request before entering into a contract, and our legitimate interest in responding to enquiries about our services.

Sharing your information

We do not sell your personal information. Messages sent through our contact form are delivered to our business email inbox using the third-party form service Web3Forms, which processes the submission solely to email it to us. We may use reputable email and IT providers to store and handle communications. We may also disclose information where required by law.

How long we keep it

We keep your information only as long as necessary to deal with your enquiry and to meet our legal and accounting obligations, after which it is securely deleted.

Your rights

Under UK data protection law you have the right to access, correct, or request deletion of your personal data, to object to or restrict its processing, and to data portability. To exercise any of these rights, please contact us using the details below.

Cookies

This website does not use tracking or advertising cookies. It loads a web font from Google Fonts, which may process limited technical data (such as your IP address) to deliver the font.

Complaints

If you have concerns about how we handle your data, you can contact the Information Commissioner’s Office (ICO) at ico.org.uk.

Contact us

For any privacy questions, contact us on or by email at email us.